Association leaders are asking the same question: how do we increase membership in a world where institutional trust is down, and attention spans are so fractured? For many organizations, membership is not just a number it helps the association increase influence, delivering on its mission, and create a community who connect, inspire and learn together.
For the last 5 years this has become more challenging. Prospective members are busy, their budgets are tight, and retention is actually the most important tool for recruitment. The good news is that with the right mix of strategy, digital tools, and member engagement, associations can build sustainable membership growth year after year.
This guide covers proven, actionable strategies to increase your membership by simplifying your join process to digital marketing, member retention, and beyond.
Membership is what makes an association an association. More members means:
For example, the American Nurses Association doubled its advocacy reach by growing its member base among early-career nurses. By tailoring programs to their professional stage, they not only recruited more members but amplified their policy influence on Capitol Hill.
Below are effective ways that associations can grow their membership today. This comes with specific examples you can put right into action.
Action Step: Record a screen share of a colleague trying to join. Every point where they hesitate or ask a question = friction you should fix.
Bonus Tip: Use Hotjar to actually watch prospective members (anonymized) on your website to see if they have trouble signing up.
Not everyone has the same needs or budget.
For example the American Marketing Association created a student membership at $29/year. These early joiners often convert into full members later, fueling long-term growth.
Action Step: Survey prospects about what keeps them from joining (cost, time, relevance). Use that data to create 2–3 membership tiers.
People trust recommendations from peers more than ads.
For example the American Institute of Architects runs a“ Member-Get-a-Member” program where current members earn Amazon gift cards for each new recruit.
Action Step: Launch a quarterly campaign: “Bring a colleague, get rewarded.” Track referrals in your AMS.
For example, a state medical association gave non-members free access to one CME webinar. 20% of attendees converted into paid members after seeing the quality first hand.
Action Step: For your next event, reserve 10% of seats for non-members. Afterward, send them a “Join Now & Save” email with a 7-day deadline as your call to action.
For example, the Association for Talent Development (ATD)boosted student memberships by 30% with targeted emails focused solely on mentorship and career resources.
Action Step: Create three prospect segments in your email list. Write one message for each that highlights the most relevant member benefits.
For example, the American Dental Association created a YouTube series with quick tips for young dentists. Every video ended with: “Get more support like this, join ADA.”
Action Step: Write one blog post each month targeting a keyword your prospects are searching for, like “career development in [industry].” End with a call-to-action to join.
Action Step: Run a $500 LinkedIn ad campaign promoting a free industry resource. Capture emails, then follow up with a membership offer.
Retention is growth. The old saying is it costs $10 to acquire a customer and just $1 to keep them.
For example, one engineering society increased renewals by18% after adding a “new member orientation webinar” within the first 30 days.
Action Step: Create a 3-touch onboarding plan: Welcome email+ call from a volunteer + invite to a “new member mixer.”
Track and track and track:
For example, an association used their association LMS to track CE participation and noticed members who completed 3+ courses per year renewed at 90%. They began promoting CE more heavily, boosting retention.
Action Step: Pull last year’s data and compare engagement of renewed vs. lapsed members. Double down on the benefits tied to renewals.
Boosting your membership isn’t something you do once a month. It is about doing dozens of little things right, over and over again. By doing the above steps you can make an immediate and long term impact on your membership growth.
Remember: people don’t just join for benefits they join to belong. When you deliver meaningful value and a strong sense of community, membership growth naturally follows.
Whether managing CME for physicians or supporting member growth, Oasis LMS helps deliver high-impact education efficiently and at scale.