CE Broker Reporting: A Guide for CE Providers

CE Broker Reporting: A Guide for CE Providers

CE Broker reporting is the process of transmitting course completions to a licensing board's tracking system on behalf of your learners, and in a small number of states it is a legal obligation with a deadline rather than a courtesy you extend to licensees. Most of what is written about CE Broker is aimed at the nurse or contractor trying to log in and check their credits. Almost nothing is written for the people on the other side of it, the education providers who have to feed the thing. This guide is for that side: where the obligation actually sits, what the clock is in the states that set one, how the reporting options differ, and the one detail that quietly affects how many people find your courses.

Key takeaways

  • In Florida the deadline is statutory. Thirty calendar days normally, and ten business days once a licensee is inside thirty days of their renewal, with fines of up to $500 per violation.
  • Most states put the duty on the licensee, not you. Texas is the clearest recent example, and reading its new requirement as a provider mandate is the most common mistake being made right now.
  • Only two jurisdictions publish a provider deadline. CE Broker's own documentation names thirty days in Florida and ninety in DC. Treat anything else as a licensee obligation unless your board says otherwise in writing.
  • Reporting speed affects discoverability. CE Broker lists reporting time as one of the factors influencing where your courses rank in its Course Search.
  • The Provider Suite is free. Your cost is administrative labor, which means automation is the whole game.
  • You cannot report what you did not collect. License number, jurisdiction and profession have to be captured at registration, not chased afterward.

What is CE Broker, and what is it not?

CE Broker is a continuing education tracking system used by licensing boards to hold the CE records of the professionals they regulate. Boards see completions in real time, licensees see their own progress against requirements, and providers report the completions that populate it. It is now a Propelus product and is branded Propelus CE Broker, so do not be thrown when board correspondence uses the newer name.

The scale is worth knowing, because it has grown considerably. CE Broker works with more than 130 licensing boards, over 6,500 education providers, and more than five million licensed professionals across upwards of 350 professions, holding tens of millions of reported completions.

Here is the misconception worth clearing up first, because it costs providers real time. CE Broker does not approve or accredit your continuing education. It is plumbing between you and the boards. Your course still has to be approved or accepted by the relevant board, and CE Broker helps you manage that application process, but a listing there is not an accreditation and nobody there is reviewing your content.

The second thing worth knowing is that the Provider Suite costs nothing. CE Broker has offered it free to education providers for a long time and says it has no plans to change that. Where a fee does appear during a board application it is the board's fee being passed through. So the barrier is never budget. It is whether reporting is a two-minute automated job or a Friday afternoon of spreadsheet work.

What is the new Texas CE Broker requirement?

This is the question generating the most confusion in 2026, and the answer is not what most of the commentary says.

Texas Senate Bill 912, passed in 2025 and effective 1 September 2025, added Chapter 112 to the Occupations Code and required health care licensing entities to establish continuing education tracking systems. Most agencies had to have one in place by 1 September 2026. The Texas Department of Licensing and Regulation, which runs its own separate system rather than CE Broker, has until 1 September 2028.

Two Texas boards have gone live on CE Broker:

  • Texas Behavioral Health Executive Council, from 1 January 2026, covering psychologists, social workers, licensed professional counselors and marriage and family therapists. A licensee cannot renew unless they have created an account and reported sufficient hours for the renewal period.
  • Texas Medical Board, from 1 September 2026, covering all TMB licensees with a CE requirement, including physicians, physician assistants, acupuncturists, respiratory care practitioners, radiologic technologists, perfusionists, surgical assistants and medical physicists.

Now the part that matters commercially. The Texas obligation sits on the licensee, not on you. The Texas Medical Board says so directly in its own CE tracking guidance: CE providers are not required to report to CE Broker, because the board lacks the authority to mandate that kind of workflow arrangement between two private entities. There is no Texas provider deadline measured in days. If you have seen a number quoted, it is almost certainly the note that credits can take up to thirty days to appear when a provider does report on a licensee's behalf, which is an operational observation rather than a legal deadline.

There is one narrow Texas exception. Accredited providers offering forensic evidence collection CME approved by the Sexual Assault Survivors' Task Force must register with CE Broker and submit those courses for inclusion in the course directory. That is a listing requirement for one course category, not a completion-reporting mandate.

So what should a provider selling into Texas actually do? Report voluntarily, and say so in your marketing. Your Texas learners now cannot renew without hours showing in CE Broker, which makes a provider who reports for them measurably easier to buy from than one who leaves them to self-report with a certificate PDF. The requirement is not a compliance burden for you. It is a differentiator, and one your competitors are currently describing as a burden.

How fast do you actually have to report?

Where a deadline exists, it is faster than you would guess at the worst possible moment.

Florida is the clearest case because it is written into statute. Under Section 455.2178(1), Florida Statutes, continuing education providers must electronically submit licensee course completion information no later than thirty calendar days afterward. But there is a second clause that catches people out: within the window beginning on the thirtieth day before a licensee's renewal deadline, the provider must report within ten business days.

Sit with what that means operationally. Your reporting obligation tightens by two thirds precisely during renewal season, which is exactly when your completion volume spikes and your team is busiest. A provider who batches reporting monthly is compliant for most of the year and non-compliant during the only period that matters to their learners.

Florida also attaches teeth. The same statute allows fines of up to $500 per violation and suspension or revocation of provider approval, and requires providers to retain the underlying records for four years. Florida also exempts providers serving a specific set of professions, currently certified public accountants, architects, interior designers, and veterinarians, from electronic reporting of student attendance. That carve-out sits on the Department of Business and Professional Regulation side, so check whether your professions fall inside or outside it rather than assuming.

What are the CE Broker reporting requirements by state?

Here is the honest version, which is shorter than the tables you will find elsewhere. CE Broker publishes provider deadlines for exactly two jurisdictions. Everywhere else on its board list, the arrangement is that licensees report their own hours and providers may report on their behalf as a service.

JurisdictionWho carries the dutyDeadlineScope and source
FloridaThe provider30 calendar days, tightening to 10 business days inside the 30 days before renewalAll CE Broker professions. s.455.2178(1) F.S. and Rule 64B-5.002 F.A.C.
District of ColumbiaThe provider90 daysBoard of Nursing only. CE Broker provider documentation
TexasThe licenseeNone set for providersBHEC from 1 Jan 2026, TMB from 1 Sep 2026. SB 912, Occupations Code ch.112
All other CE Broker statesThe licensee, unless your board states otherwiseNone published for providersConfirm with your specific board in writing before assuming an obligation

Two practical notes. Some jurisdictions on CE Broker's list cover a single board rather than the whole state, DC and Kentucky among them, so a state appearing on the list does not mean all your professions there are covered. And if you deliver nationally, the sane operating rule is to automate to the tightest deadline that applies to you, which is Florida's ten business days, rather than maintaining a per-state calendar. Reporting everything promptly is simpler than tracking which jurisdiction is due when, and it helps your Course Search position at the same time.

How can you report CE to CE Broker?

Several routes, and the right one depends less on your size than on how often you deliver. The labor column is the one to read.

MethodHow it worksRecurring laborFits
Manual by license numberEnter completions one at a time in the Provider SuiteMinutes per learner, foreverOccasional activities, small cohorts, or fixing a single missed record
Excel uploadBulk file, with separate formats for full and partial course creditBuild and check a file per activityConferences and periodic cohorts. The most common starting point
Text file uploadOlder flat-file routeSame as Excel, plus reworkNothing. CE Broker says it is not recommended because it does not support all license formats
FTPScheduled system-to-system XML transferOne-time build, then noneRegular volume where you want it off someone's to-do list
Web servicesDirect system-to-system XML exchange, including license validationOne-time build, then noneContinuous on-demand delivery. The only option that truly keeps pace

Three notes on that table. FTP does not support license validation, because it is not an instant communication method, so if validating a license number at the point of registration matters to you, web services is the route. Associations can report through web services on behalf of approved education providers, which matters if you administer education for chapters or affiliated societies rather than only your own. And there is no public REST API for provider completion reporting, whatever a developer on your team may assume from the Propelus developer portal, which documents a different product entirely. Both system-to-system routes are XML and are set up by request through CE Broker support.

The license validation piece deserves attention. Being able to check a license number at the point of registration rather than discovering at reporting time that forty of them are malformed is the difference between a clean submission and a reconciliation exercise.

Why reporting speed affects your enrollments

This is the part that turns a compliance chore into something your marketing lead should care about.

CE Broker runs a Course Search that licensees use to find board-accepted education. It is a genuine discovery channel, because the people browsing it are licensed professionals actively looking for courses that will satisfy a requirement they have to meet. That is about as qualified as an audience gets.

Course Search results are ordered, and CE Broker's own guidance names five factors that influence the default relevance ranking: average course ratings, reporting time, whether you supply a direct course-specific registration URL rather than a homepage link, whether your course information is complete including dates and pricing, and how many recent completions the course has. Three of those five are things you control this afternoon.

So slow reporting costs you twice. It creates regulatory exposure where a deadline applies, and it suppresses your visibility in the directory your buyers' learners are searching. Providers rarely connect a soft enrollment quarter to their reporting cadence, but the mechanism is right there in the documentation.

What does your LMS have to capture to report at all?

Everything above depends on data you either collected at registration or did not. This is the checklist, and every field on it is a registration form decision rather than a reporting decision.

  • License number, validated at entry rather than accepted as free text.
  • Jurisdiction of licensure, because the same person may hold licenses in several states and only one of them is the board you are reporting to.
  • Profession or license type, mapped to the taxonomy the board uses rather than to your internal job titles.
  • Course approval number issued by the board, held against the activity rather than looked up per submission.
  • Completion date, which your platform already has.
  • Credit claimed, including partial amounts, since partial attendance needs a different submission format from full credit.

The failure mode is completely predictable. Registration asks for name and email because that is what the form defaulted to. Three hundred people attend. Reporting day arrives and somebody emails three hundred learners asking for their license numbers, gets sixty percent back, and hand-matches the rest against a board lookup. That is a full working week spent recovering information a required field would have captured for free.

Structurally this is the same problem as pharmacist CE, where an ACPE provider cannot issue a statement of credit without the learner's NABP e-Profile identifier. A regulatory reporting requirement is really a data capture requirement wearing a different hat, and it is why compliance tracking has to start at the registration form rather than at the report.

Frequently asked questions

Does the new Texas CE Broker requirement mean providers must report?
No. Texas placed the obligation on licensees, and the Texas Medical Board has stated it does not have the authority to require providers to report. There is no Texas provider deadline. Reporting for your Texas learners is optional, and worth doing because they cannot renew without their hours showing up.

Do we have to report, or can we leave it to the licensee?
It depends on the jurisdiction. In Florida the obligation sits on the provider by statute. In most other states it is optional, though licensees strongly prefer providers who report for them, and boards increasingly expect it.

What happens if we report late?
In Florida, fines of up to $500 per violation and possible suspension or revocation of your provider approval. Everywhere else the immediate consequence is usually a licensee who cannot renew on time, which becomes your support problem and your reputation.

Does CE Broker cost anything?
The Provider Suite is free and CE Broker says it intends to keep it that way. Fees you encounter during a board application belong to the board, and CE Broker passes them through in full.

Is there a CE Broker API?
Not a public REST API for completion reporting. The two automated routes are FTP and a web services interface, both XML, both configured by request through CE Broker support. Ask your LMS vendor which of the two they support before you assume either.

We deliver in fifteen states. How do we manage this?
Automate to the tightest deadline that applies to you rather than maintaining a per-state calendar. Reporting everything promptly is simpler than tracking which jurisdiction is due when, and it helps your Course Search position at the same time.

The bottom line

CE Broker reporting looks like administration and behaves like both a compliance obligation and a distribution channel. The clock is statutory in Florida and tightens to ten business days at renewal. Almost everywhere else, including Texas, the duty sits with the licensee, which makes reporting on their behalf a competitive advantage rather than a cost. And the reporting speed you settle into feeds into where your courses appear in front of licensees actively shopping for CE.

Every bit of it depends on whether your registration process captured a license number, a jurisdiction and a profession. If your team is exporting spreadsheets and chasing identifiers after the fact, the problem is upstream of CE Broker. A platform that makes license capture a required field, validates it at registration, and pushes completions out on a schedule turns this into something nobody has to remember. If you want to see how that would work for your programs, take a look at our healthcare LMS or book a demo and we will map it against the boards you report to.

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Sam Hirsch

Sam Hirsch

Vice President, Sales and Marketing

Sam Hirsch is the Vice President of sales and marketing at 360 Factor. He has helped over 250 associations find the right LMS for their organization.

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